Claudia Link Beier

As soon as Claudia had earned her certification as a French translator from the Fremdspracheninstitut München, she headed off to Paris for a few months to put her French to the ultimate test as she gathered experience as a translator and enjoyed all the City of Light had to offer.

Back in Munich in 1986, Claudia joined translation agency Macklin as a translator and account manager. By working closely with agency founder Tom Macklin — and thanks to her innate management, leadership, and business skills — upon his retirement in 1988, Claudia assumed leadership of the agency. In 1991, she converted Macklin to a limited company and in 2019, she guided the agency as it merged with fellow premium language service provider, Leinhäuser Language Services.

Claudia had known Heike Leinhäuser since 2005 and they knew that they shared the same business ethics, service standards, and views on optimal service portfolios and role architecture. Because of their shared values and outlooks, integrating colleagues from the two agencies was a smooth process and leveraging specialist knowledge from the two companies created additional value for clients.

Initially, Claudia focused on the merged company’s operations management and supporting the interdisciplinary Studio teams. Since 2021, she has led strategies on business-critical topics: compliance, data protection and information security, quality assurance (QA), sustainability, and training. As part of this work, Claudia makes sure the company is continuously improving its measures in those areas, and that all employees have opportunities to enhance their skills.

Claudia is the first to note that, “While compliance regulations and QA processes are crucial, adherence to them isn’t what makes Leinhäuser so special. What sets Leinhäuser apart is the people and how they provide dedicate services to clients.”

 “Our team members don’t simply follow processes; they carefully listen to clients to understand their needs and, when required, think out of the box to deliver the best results.”

 In her free time, Claudia enjoys spending time with friends, reading, and a variety of sports, including running, hiking, cycling, and skiing.