ISO CERTIFICATION
Our translation processes are certified according to ISO 17100 and ISO 9001: ISO 17100 relates specifically to translation services and focuses not only on the qualifications and skills of the linguists but also on the traceability and detailed documentation of all translation processes. ISO 9001, on the other hand, is aimed at general quality management and centers more on aspects such as customer satisfaction and process efficiency.
Europe’s quality language services – the quality movement
Since January 2019, Heike Leinhäuser has served as the president of the EUATC (Union of Associations of Translation Companies)
As an international organization the EUATC is a forum for translation companies, enabling them to speak with a united voice and providing them with the opportunity to lobby on issues affecting the translation industry. The EUATC is recognized by the European Commission in Brussels. As a major opinion leader it participates in influencing European policy and decision-making and is consulted by key international institutions. It was the initiator of EN 15038, the European standard for translation services and many of its members worked on the project throughout its three-year development. It is proactive in promoting the translation industry across Europe and is committed to developing Europe-wide good translation practice.
From 2007 until 2022, Heike Leinhäuser served as the president of the QSD, an organization that was established in 1998 as the association “Qualitätssprachendienste Deutschlands (QSD) e.V.” upon the recommendation of the EUATC. In association with the EUATC, the QSD represents the interests and views of the German translation industry and, thus, German translation companies.
Leinhäuser Language Services GmbH
Erlenhofpark
Inselkammerstr. 8
82008 Unterhaching
T:+49 89 – 480581 00
F:+49 89 – 480581 01